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Command of Evidence SAT question

Reading and Writing · Information and Ideas · Medium · Answer it here, explanation included.

76543210Participants’ mean rating(1–9; higher values = more positive)Helpfulness of reviewAttitude toward reviewed productParticipants’ Responses to Three Review Conditions no anger (control) high anger low anger
  • For each data category, the following bars are shown:
    • no anger (control)
    • high anger
    • low anger
  • The data for the 2 categories are as follows: 
    • Helpfulness of review:
      • no anger (control): 6.75
      • high anger: 6.08
      • low anger: 6.85
    • Attitude toward reviewed product:
      • no anger (control): 2.23
      • high anger: 1.83
      • low anger: 2.15

To understand how expressions of anger in reviews of products affect readers of those reviews, business scholar Dezhi Yin and colleagues measured study participants’ responses to three versions of the same negative review—a control review expressing no anger, a review expressing a high degree of anger, and a review expressing a low degree of anger. Reviewing the data, a student concludes that the mere presence of anger in a review may not negatively affect readers’ perceptions of the review, but a high degree of anger in a review does worsen readers’ perceptions of the review.

Which choice best describes data from the graph that support the students’ conclusion?

ExplanationShow

Choice B is the best answer. The claim is that low anger does not negatively affect readers’ perceptions of the review, while high anger does negatively affect readers’ perceptions of the review. This choice accurately expresses the supporting data from the “helpfulness of review” part of the graph: that low-anger reviews were rated as slightly more helpful than no-anger reviews, while high-anger reviews were rated as less helpful than no-anger reviews.

Choice A is incorrect. This choice does not support the conclusion. The conclusion is only about how participants feel about the review itself—the participants’ ratings of the reviewed product are not relevant. Choice C is incorrect. This choice does not support the conclusion. The conclusion is only about how participants feel about the review itself—the participants’ attitude towards the reviewed product is not relevant. Choice D is incorrect. This choice does not support the conclusion. The conclusion is only about how participants feel about the review itself—the participants’ attitude towards the reviewed product is not relevant.

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